Skip to content

Frequently Asked Questions

Q. How Many People can your trailers hold?
Our game theater can hold 16+ kids or 12+ adults comfortably inside our climate controlled trailer and our optional 2 large outside screens can entertain another 1-4 players each, weather permitting (no steady rain and/or above 40 degrees).

Q. Is there an age limit to the gamers?
While people can start gaming at a very young age, we ask that our attendees be able to take direction from our Game Coach. We can provide a party for 6 yr old guests as long as there are parents or older siblings helping inside the theater during the party, otherwise we recommend parties for kids 7 yrs old and up.

Q. How much space does your Game Truck take up?
We require at least 50′ of fairly level space for parking, plus some room to pull in and out. We usually fit nicely in front of most homes but it is always good to check with your neighbors to give us a little extra room. Although our drivers are skilled we prefer to pull straight into the allotted space, parallel parking a trailer is just not realistic. If your street is narrow and/or we will not have the room to turn around please notify us beforehand.

Q. Where can your Video Game Truck Theater be setup?
We are self contained so we can setup anywhere there is level parking; your home, public parks, businesses, pools, schools, sports fields, churches, community centers, etc. NOTE: Not all areas of the metropolitan Kansas City area are serviced. Bookings based on type, location and driver availability. Contact us for more details.

Q. Is it required to tip the Game Coach?
While tipping is never required, it is always appreciated if you feel our Game Coach has done a great job for your party or event.

Q. How much do events cost?
We believe you always get what you pay for and when it comes to your child’s party experience we have spared no expenses with our video game theater and our high-tech laser tag. We provide you and your guests with the very best mobile entertainment in the business. We want to be known as the best of the best in the industry by providing the ultimate experiences for your kids, friends, families or co-workers. We offer the largest and highest quality televisions, next-generation gaming systems and the latest games that kids want to play. For pricing, see our Video Game Party page.

Q. Do we need to supervise the party?
While parents or others are always welcome to observe or participate in the fun, it is normally not necessary, however we do ask that at least one adult/host be present to help supervise younger kids. Every ZOOM Game Truck Theater party/event includes one of our highly trained Game Coaches who will run the event for you.

Q. Are food and beverages allowed inside the trailer?
Due to our high quality theater and our commitment to the cleanest and most prestigious game truck in our industry we do not allow any food or beverages in our game truck.

Q. What about bad weather?
Since our game truck is fully enclosed, insulated, and in a climate controlled environment, rain is never an issue and we will still show up for your party/event. If we’re experiencing high winds, ice, lightning or weather that threatens the safety of our game theater or your guests, we hold the right to reschedule your event at a later time. We will do our best to find a rescheduled time that works best for both you and us.

Q. What video games are available to play?
We carry a fairly comprehensive selection of the latest and most popular video games ranging from E to M in ratings. You are welcome to bring in any of your games from home if we do not have a particular game your child enjoys. Video games in general and especially with ZOOM Mobile Gaming, is meant to be a social gaming experience so most of our games are multi-player games. Some are able to be linked together for an even more competitive and social gaming experience.

Q. What is your cancellation policy?
A valid credit card or debit card is required to guarantee and pay for your ZOOM Mobile Gaming reservation. There will be a $50 cancellation fee for all parties or events cancelled after payment is received. There will be a $100 cancellation fee for all parties or events cancelled after payment is received and within 30 days of scheduled event. NO REFUND in the event of 1-2 hour party reservation being cancelled within 14 days of your event. NO REFUND in the event of 3+ hour Event reservation being canceled within 30 days of your event. ZOOM Mobile Gaming will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

Q. What areas do you cover?
We cover and do not charge extra for parties at locations 30 miles and under from Olathe, KS 66061. We can provide service outside this area up to 50 miles, but a small travel surcharge will apply. See our Service Area page for more information on this. NOTE: Not all areas of the metropolitan Kansas City area are serviced. Bookings based on type, location and driver availability. Contact us for more details.

Book Now